MAIL ORDER

For other inquirieshere

Depending on the content, it may take some time for us to respond to your inquiry. Please note.
If there is no reply after about a week, there may be an error in the system.
Please check your e-mail address and incoming e-mail settings, and re-send or contact us by phone.

= Required contents

Name
e-mail address (half width)
Phone number (half width)
Postal code
Home address
Design No.(Order No.1)
Color
Size
Number of pairs of shoes

Design No.(Order No.2)
Color
Size
Number of pairs of shoes

Design No.(Order No.3)
Color
Size
Number of pairs of shoes

Design No.(Order No.4)
Color
Size
Number of pairs of shoes

Payment method Cash on delivery  Bank transfer
Remarks

Notes on Mail order

About payment

◆Cash on delivery
We ship within 5 business days after confirming the stock availability. Cash-on-delivery fee will be paid by the customer.
◆Bank transfer
We ship within 5 business days after confirming the stock availability. Bank transfer fee will be paid by the customer.

※Pleasee note that it may take some time to ship due to availability.

About shipping and delivery

Free shipping for customers who purchase products. Products will be delivered by Yamato Transport.

◆Specify delivery date and time
The delivery date can be specified from 5 days after the order date. The time can be specified in the following units. If there is nothing stated, we will send it without a specified date.
in the morning(8:00~12:00) / 14:00~16:00 / 16:00~18:00 / 18:00~20:00 / 19:00~21:00

About exchange and return

  • If you wish to return the product, please contact us within 10 days after the arrival of the product. As a general rule, we cannot accept returns for products after 10 days. In addition, in the case of returns due to customer's convenience, the shipping fee will be borne by the customer.
  • Returns are only possible, if they are unopened or unworn, or if you try them on indoors and do not fit the size.
    If you wear shoes outside, you will not be eligible for return.
  • YOSHITO's products are made of high-quality natural leather.
    Because we are particular about making shoes that take advantage of the characteristics of natural leather, the texture of the leather is different one by one.
    Please note that features such as blood vessel mark, color unevenness, grain, etc. cannot be judged as defective products.
  • Products purchased via mail order cannot be returned or exchanged at the store. Please be aware of this.
◆Refund method

As soon as the returned products arrive, we will ask about your bank account and refund you.

About Privacy Policy

Please read the privacy policy on this site.

If you agree with the above notes,
Please proceed to the confirmation screen.